Return Policies

In CRAMERHILLSwe want you to be 100% satisfied with your purchase.

If for any reason you are not happy with your purchase for any reason attributable to the product, we can make a change or a refund. To process an exchange or return, you must notify us within the first 7 days after placing the order. The products you wish to return must be in the same state in which you received them – they cannot be opened, used, or damaged.

As soon as we receive the products you wish to exchange or return, we will send you the exchange immediately, or we will make the total or partial refund of the amount paid to LATIN PRODUX. As a customer, you are responsible for shipping costs to CRAMERHILLS – in the case of an exchange, we will be responsible for the cost of sending you new products.

Note: It may take a few days for the bank to reflect the balance in your favor.

Note: In the shipments in CRAMERHILLSwe are not responsible for delays or withholding of the products by the customs agents of the country of destination since the relevant forms required for the shipping process The postal service of the United States USPS, agency through which all our orders are dispatched and as for when the package is delivered to its offices, the order is completed and the order is considered as closed. In the event that any eventuality occurs during the shipping process, the customer will be absolutely responsible for their order and that is why the tracking number is provided so that they can monitor the status of their delivery and eventually initiate a claim. With the postal agency.

To initiate a change or a return, In CRAMERHILLSwe want you to be 100% satisfied with your purchase.

If for any reason you are not happy with your purchase for any reason attributable to the product, we can make a change or a refund. To process an exchange or return, you must notify us within the first 7 days after placing the order. The products you wish to return must be in the same state in which you received them – they cannot be opened, used, or damaged.

As soon as we receive the products you wish to exchange or return, we will send you the exchange immediately, or we will make the total or partial refund of the amount paid to LATIN PRODUX. As a customer, you are responsible for shipping costs to CRAMERHILLS– in the case of an exchange, we will be responsible for the cost of sending you new products.

Note: It may take a few days for the bank to reflect the balance in your favor.

Note: In the case of International shipments in CRAMERHILLSwe are not responsible for delays or withholding of the products by the customs agents of the country of destination since the relevant forms required for the shipping process The postal service of the United States USPS, agency through which all our orders are dispatched and as for when the package is delivered to its offices, the order is completed and the order is considered as closed. In the event that any eventuality occurs during the shipping process, the customer will be absolutely responsible for their order and that is why the tracking number is provided so that they can monitor the status of their delivery and eventually initiate a claim. With the postal agency.

To initiate a change or a return, please contact us through cramerhill3201@gmail.com and we will give you instructions.

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